Customer Support Agent (French and English)

Be primarily responsible for providing a first class service to Wheely's Customers. That service is delivered via phone and...

Fluent level of English and French. Excellent communication skills (written and verbal) - concise, attentive and personable. Quick and efficient problem...

Be primarily responsible for providing a first class service to Wheely's Customers. That service is delivered via phone and...

Fluent level of English. Excellent communication skills (written and verbal) - concise, attentive and personable. Quick and efficient problem-solving ability.

Addressing client requests in written form (chats, emails). Compliance with service quality standards. Interaction with other departments to improve work...

Fluency in English (Advanced level speaking and writing). Experience in customer support. Computer literacy (daily computer usage, chats, emails, fast...

Addressing client requests in written form (chats, emails). Compliance with service quality standards. Interaction with other departments to improve work...

Fluency in English (Advanced level speaking and writing). Experience in customer support. Computer literacy (daily computer usage, chats, emails, fast...

Collaborate with Service Delivery Managers and Technicians. Assign tickets to technicians via Client’s/our tools. Monitor ticket health with...

Fluent level of English (written and verbal) and Russian. Working experience in customer services. Confident user of Microsoft Office (Outlook...

Addressing client requests in written form (chats, emails). Compliance with service quality standards. Interaction with other departments to improve work...

Fluency in English (Upper-Intermediate lever or higher). Fluency in Turkish (Upper-Intermediate lever or higher). Experience in customer support.