INTERMEDIA is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity.

We offer cloud voice, web/video/content sharing and conferencing, chat, presence, file backup, sync and share, business email, identity and access management, security, archiving, and more.

We are looking for a talented Database Administrator for our global team to work in close collaboration with Development department.

  • Ensure 24x7 operations of customer-critical MS SQL database systems in our multiple Contact Center as a Service (CCaaS) pods and environments (Dev, QA, Staging, Prod) including but not limited to:
  1. Health monitoring and alerting
  2. Statistics analysis
  3. Index tuning
  4. Backup & restore management
  5. Database cloning & replication
  6. Patching
  • Diagnose incidents and manage problems;
  • Manage capacity;
  • Manage changes;
  • Manage database projects and perform code review;
  • Support product releases that include database changes;
  • Provide guidance and education for Development teams on data modelling;
  • Review existing database systems, propose and implement improvements for (geo-) availability, scalability and performance;
  • Maintain and enhance operational standards, policies and technical documentation for database environments using industry experience, best practices and business needs;
  • Ensure data and access security.


  • 2+ years of experience as a MS SQL DBA with practice skills around performance analysis and tuning, replication and high availability;
  • Working experience with CI/CD pipelines for databases (releases, deployments);
  • Working experience with Windows Failover clustering, MS Active Directory, MS DNS;
  • Advanced knowledge of SQL, RDBMS structure and theory;
  • Scripting skills (PowerShell, Python);
  • Communication skills along with ability to work independently and being proactive;
  • Intermediate English.


  • Configuration management (Ansible);
  • Understanding of Agile/Scrum development practices.


  • Friendly working environment;
  • Work in a market leading company, stable and growing;
  • Competitive salary with performance-based rewards;
  • Flexible working hours;
  • Medical Insurance package;
  • Remote work from any city of Russia;
  • Opportunity to take part in professional conferences;
  • English language courses in the office;
  • Partial compensation of costs on fitness;
  • Cycle parking, shower, equipped kitchens, tea, coffee and fruits.


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