Заместитель ночного менеджера / Assistant Night Manager

от 55 000 до 55 000 руб. до вычета налогов

Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

Kempinski Hotel Moika 22 is looking for an "Assistant Night Manager".

Responsibilities:

  • Directs Front Office operations, greets VIP guests
  • Trains and manages the perfomance of Front Office staff, ensures service standards are followed
  • Handles all the guest requests, questions and complaints in a friendly manner durring the shift
  • During sell out nights, deals with overbooking situations in the most professional and diplomatic matter in order to keep to a minimum level of dissatisfaction of guests incovenienced by the situation
  • Patrols the hotel to ensure that the hotel is clean, tidy, safe and that all is proper order
  • Keeps abreast of all emergency procedures, promotions, VIP arrivals and upcoming events
  • Makes reservations and cancellations if required

Requirements:

  • Similar experience in an international hotel
  • Natural hospitality and people-oriented
  • Excellent communication skills
  • Fluent English and Russian (spoken and written)
  • Knowledge of OPERA PMS is a must
  • Any other language is a plus
  • Ability to work under pressure
  • Ability taking responsibility and leadership

We offer:

  • Prestigious work in a luxury hotel
  • Night shifts (5/2 or 2/2)
  • Official employment in accordance with the Labor Code of the Russian Federation
  • Social guarantees, payment of vacations and payment of sick leave
  • Development opportunities at the International Company
  • Provided free meals and uniform
  • Medical insurance after 1 year of work with the Company
  • Friendly team
  • Discounts for booking hotels worldwide, discounts for family members and friends
  • Competitive salary
  • Corporate trainings

Ключевые навыки

Opera
Английский язык
Customer Service
Прием и распределение звонков
Ответственность
MS Office
Teamleading
Организаторские навыки
Работа в команде
Управление персоналом

Адрес

Невский проспект, Санкт-Петербург, Большая Конюшенная улица, 13
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Вакансия опубликована 15 октября 2021 в Санкт-Петербурге

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