Support Specialist with Spanish and English

з/п не указана

Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

What we do:

  • Addressing client requests in written form (chats, emails)

  • Compliance with service quality standards

  • Interaction with other departments to improve work processes

  • Effective cooperation with customer service teams in the international offices of the company

  • Broadcast customers feedback on product and processes to relevant departments

  • Maintaining a positive working environment in our multicultural team

What we are looking for:

  • Fluency in English (Advanced level speaking and writing)

  • Fluency in Spanish (Advanced level speaking and writing)

  • Experience in customer support

  • Computer literacy (daily computer usage, chats, emails)

  • MS Office pack proficiency

  • Learning ability

  • Ability to find an approach to solving diverse tasks

  • Multitasking mindset

  • Readiness to work in the morning and evening shifts

What we offer:

  • Competitive salary + KPI bonuses after probation period

  • Professional development opportunities

  • Stable full-time job in a growing company

  • Practical courses and workshops

  • Comfy office

  • Social benefits (paid lunches, 50% compensation for sports activities, medical and mental healthcare, etc.)

Адрес

Московские ворота, Санкт-Петербург, Цветочная улица, 16
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Вакансия опубликована 16 июня 2021 в Санкт-Петербурге

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