Consultant / Business Process Analyst

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Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

Netcracker Technology Corp., a large software development company and one of the world’s most respected TOMS Solutions (Telecommunications Operations and Management Solutions) companies, has an opening for:

Consultant / Business Process Analyst

Summary:
Analyze business requirements for customers, in post-sales engagements, and map business processes to proposed technical solution. Assess gap between current and future business processes and develop operational readiness plans.

Responsibilities:
∙ Analyze and document current business processes, perform health check on existing business operations in selected domains by using industry standard methodologies such as Six Sigma
∙ Drive functional scoping sessions for Transformation programs, using a business process approach
∙ Review business requirements documentation from the customer
∙ Participate in system requirement analysis sessions to ensure business requirements are correctly mapped to system requirements
∙ Assess impact of proposed technical solution upon the existing business processes, and recommend changes in organizational responsibilities and methods and procedures
∙ Review customer/SI generated end-to-end solution and UAT test scripts and advise NetCracker delivery team on impact
∙ Carry out business readiness assessment prior to new solution deployment and execute on behalf of the customer selected business deployment tasks
∙ Participate in selected business deployment work streams and generate work stream specific deliverables

Experience & Background
∙ Successful design of major new solutions, based on commercial products
∙ Successful design and implementation of Business Transformation programs in the telecoms industry.
∙ Meeting/exceeding non functional requirements for new BSS/OSS stacks as well as tuning existing stacks to improve performance
∙ A minimum of 5 years experience in IT-led business requirements
∙ Proven analysis techniques
∙ Knowledge of eTOM process maps
∙ Practice of BPM methodologies and tools
∙ Well-developed knowledge and understanding of the global telecommunications marketplace , from both technical and business perspectives
∙ Demonstrated knowledge of one or more Communications Service Provider markets
∙ Demonstrated domain knowledge in at least one BSS/OSS domain
∙ Experience delivering solutions for Communication Service Providers
∙ Minimum of 3 years experience with large-scale telecom BSS, OSS, or NMS applications such as Billing, Order Management, Customer Care, Circuit Design/Assign, Provisioning, Network Inventory, Network/Element Management, Outside Plant
∙ Business-like presence and ability to interact professionally with customers at all organization levels
∙ Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
∙ Ability to work as part of a team to address complex technical problems and work with accounts in complex environments
∙ Ability to understand complex organizations and develop consultative delivery skills
∙ Ability to moderate and lead requirements meetings with customers IT, Network and Business departments.

We offer:
∙ Opportunities for career development;
∙ Opportunities to make business trips (Europe, Canada, USA, Australia, etc);
∙ Professional growth in the international business environment;
∙ Medical insurance for employees;
∙ Friendly atmosphere, sports activities and corporate events;
∙ Salary will be discussed individually with the successful candidate.

Вакансия опубликована 19 сентября 2019 в Санкт-Петербурге

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