Key Account Specialist (with Vietnamese and English languages)

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IQ Option is a developer of an international trading platform. In the last 4 years, we reached one of the top positions in the field and managed to achieve significant influence on the industry as a whole. Now, the product is localized in 14 languages and is available in 178 countries around the world.

Our company is growing at a tremendous rate - over the past year and a half we have grown almost 3 times, and now just the office in St. Petersburg has about 450 specialists.

The customer service department is a face of the company. The friendliest, most creative people help our clients to dive into the exciting world of trading.

The main tasks that the employee will face :

• answer incoming messages and calls from our existing clients. We are approached with general questions, technical issues, financial matters, issues on trading tools and events;
• answer clients in live chats;
• keep up-to-date with all the new products IQ Option offers to its clients;
• be flexible, creative, and positive while helping clients online.

We are looking for candidates who:

• have great communication skills;
• are computer literate;
• have patience and can find an approach to all types of clients;
• are fluent in English and Vietnamese (at least B2.2, Upper Intermediate);
• has a high typing speed (> 200 characters per minute).

If you know a language that is not listed, mention it in the cover letter.

We offer all our new employees:

• employment, according to the Labor Code of the Russian Federation (only official salary);
• private Health Insurance Scheme after 6 months;
• place of work in ten minutes walk from Novocherkasskaya Subway Station, in a modern comfortable business center;
• working schedule: Monday - Friday (06.00 a.m. - 03.00 p.m.);
• compensation of meals;
• corporate gym with a personal trainer;
• fun recreational activities;
• additional conditions for non-residents and foreign candidates: corporate accommodation for first 3 months, help with finding accommodation;
• compensation of the relocation to St. Petersburg;
• assistance in registration of documents (for foreign citizens).

If you wish to work in a cool team of young professionals, you want to grow and improve, you have a sweet tooth, then we are waiting for your CV!