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Candidate

Male

Not looking for a job

Omsk, willing to relocate (Australia, Great Britain, New Zealand, USA, Saint Petersburg), prepared for business trips

Account Manager

2 000 $ in hand

Specializations:
  • Interpreter
  • Head of customer service
  • Secretary, executive assistant, assistant
  • Technical support specialist
  • Teacher, educator

Employment: full time, part time, project work

Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work

Work experience 8 years 6 months

September 2023May 2025
1 year 9 months
SureClaims

Financial Sector... Show more

Account Manager
Duties focus on facilitating Clients’ professional growth within the roofi ng & construction industry. My task is to provide a support-communications network between our internal claims department, insurance carriers and our Clients. This includes weekly reports on active claims my assigned clients are involved in, assistance with required documentation for insurance carriers; thorough breakdown and explanation of the claim review process for our Clients.
March 2023September 2023
7 months
Hetrick Companies

Financial Sector... Show more

Public Adjuster Assistant
Compiling supplement requests for insurance property claims. Following up with carriers & negotiating coverage on a multitude of claims on a daily basis. Ensuring suffi cient coverage is allocated by the carrier to allow for restoration to pre-loss condition. Working with clients (General Contractors & Homeowners) to ensure a satisfactory result is reached.
May 2022February 2023
10 months
Columns.App

Media, Marketing, Advertising, PR, Design, Production... Show more

Customer Support Manager & Marketing Assistant
Working closely with the software engineers to act on customer feedback in a startup environment. Creation and editing of marketing and promotional material. Community engagement via posts and development updates.
August 2021March 2022
8 months
Fridge No More
Customer Support Specialist
Assessing provided service in 24 stores across New York and Boston to improve client experience. Assisting company Customers with over 1000+ orders on a daily basis. Providing assistance with financial transfers and carrying out investigations of fraudulent activities to improve overall quality of service.
April 2021July 2021
4 months
ITO 24/7

Omsk

Senior Support Desk Specialist
Remote system back-up monitoring and installation through CommVault infrastructure. Daily internal report generation. Communication with dozens of well-established business clients across the UK, both via email and telephone calls.
October 2019April 2020
7 months
”A Priori Lingva” school of foreign languages

Omsk

Educational Institutions... Show more

English Teacher/Translator
Teaching academic and speaking English to both adults and children in a school and in an online environment.
January 2016October 2019
3 years 10 months
Freelance Interpreter/Oral Translation
Translation in consecutive/real time between two parties. Experience with technical translations in the IT and Basalt Fiber Industry fields.
January 2016October 2019
3 years 10 months
Freelance translation of technical documents
Translation of technical documentation, primarily in the IT field.
February 2014February 2014
1 month
Galotel

Sochi

Hotels, Restaurants, Food Service Industry, Catering... Show more

Front Desk Agent
During the Sochi winter olympics, I took a brief break from my high school studies to assist in my grandparents’ hotel family business. I was in charge of tending to our international visitors and assisting with translation. I also occasionally acted as a guide to our foreign patrons, showing key parts of the city.

Skills

Skill proficiency levels
Advanced level
Translation
MS Office
Customer Support
Intercom
Английский язык
MS PowerPoint
Деловая коммуникация
Работа с большим объемом информации
Account Management
Деловая переписка
Управление отношениями с клиентами
Деловое общение
Customer Service
Развитие ключевых клиентов
Внутренние коммуникации
Деловая этика
Acculynx
Monday
JobNimbus
Leap/JobProgress
Roofr.
Medium level
Adobe Suite
English Teacher
Stripe
Digital Marketing
Маркетинговые коммуникации
Internet Marketing
Basic level
Autodesk Maya

Driving experience

Driver's license category B

About me

MISC SKILLS -Fluent in English (residence in UK, USA and New Zealand for over 11 years combined) and Russian (Russian Citizenship) -3D-modelling and texturing at intermediate level -Proficient in MS Office, Autodesk Maya, Adobe Suite -Experienced in operating OS Macintosh, Windows -Experience working in teams (Project Manager lead in IT) EDUCATION -“Omsk State Pedagogical University”, Academic Lyceum, Omsk – Unified State Exam, general secondary education 2014 -Cheltenham College, Cheltenham, UK – A levels, general secondary education 2009 – 2015 -University of Washington, Seattle, USA – Bachelor of Science; Computer Science 2015 – 2016 -Media Design School, Auckland, New Zealand – Bachelor of Arts; Creative Technologies (in progress) 2016 – 20xx PERSONAL TRAITS Experience with numerous cultures from around the world. Ability to resolve roadblocks and negotiate deals. Punctuality, politeness, responsibility, the need to succeed, perseverance, ability to learn fast, the desire to develop both on a personal and professional level. ADDITIONAL INFORMATION Willing to explore both full-time, part-time as well as freelance work options.

Incomplete higher education

2025
University of Washington
Bachelor of Science, Computer Science
2023
Media Design School
Bachelor of Arts, Creative Technologies

Languages

RussianNative


EnglishC2 — Proficiency


Tests, examinations

2021
CommVault Sales Professional
CommVault, Sales

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Up to one hour