Night-Auditor team of two. Continue the 5 stars service. Booking for limousine transfer, Coordination with travel agencies, Last arrivals registrations, plan guest trip according to the concierge recommendations. Deal with 5 stars complaints and find 5 stars solutions. Front-Office-Agent The nervous system of the hotel. Welcoming the guests according to the standards. control the rate of the booking, perform Bank and Passport check. Coordinate with the concierge, restaurant and housekeeping department to provide a silent & perfect service. Room management. Handover information brief next team. continuity of the 5* service.

Manage bookings and draft bids. Welcome customers. Find & Bind partnership with Hotels. Plan Schedule and organize agenda. Report and treat the feed backs. Organize and lead guided tour.

Responsible for the logistics of the Brussels days at the Expo Milan. Political and economical representation of the city. Every business developer wanted to show its product to its international clients. Coordinate with the suppliers for the delivery. Organize the Customs document. Deal with then Expo Milan's Customs 50.000€ budget.

Coordinate the European exchange program. budget of the mission is 350.000€. This includes 25 hosting and 25 sending trainees. The objective is to build and maintain the Network of agencies throughout Europe. The work included preparing all the logistic and administrative papers linked to the arrivals of interns (visas/Fiscal Code/Hostel/Languages classes/ Traineeship forms).

Market identification in Central Asia. Market research in Kazakhstan. Highlights and follow potential business partners. Represent the company on exhibitions. network. Prepare commercial relations with the new partners.

Foreign Trade, Customs

Public Administration, International Relations