Duties • Liaise directly with the Group’s players via multiple communication channels • Assist in the maintaining all areas of system administration regarding player accounts in order to mitigate potential financial and reputational risks to the Group • Validate and verify various player related documentation to comply with the Group’s licensing requirements in various locations • Conduct risk-based assessments using a variety of Security systems on real money transactions in order to mitigate potential financial and reputational risks • Conduct analysis and investigate suspected accounts • Identify and escalate cases presenting potential fraud • Actively contribute to identifying initiatives, system improvements, and process improvements on behalf of the company • Any other duties as requested by the senior management Key Skills: • Good understanding of numerous international payment methods • Knowledge of online money processing • Strong customer service mentality with first-rate attention to detail and accuracy • Strong investigation skills • Excellent command of professional writing • Ability to work in a high-volume work environment with excellent organisational skills • Strong all round understanding of complicated systems • Fraud prevention, chargeback’s and detection

gsmExchange is the international mobile devices & accessories wholesale trading platform (SaaS). Over 120,000 registered companies from 187 countries. As an extension to the core business, gsmExchange organises tradeZone events within three large ITC exhibitions: CTIA, GITEX & CeBIT. Duties: gsmExchange accounts • Responsible for the growth and maintenance of assigned markets (CIS & EMEA) • Management of premium accounts at gsmexchange.com • Lead generation & new business development through cold calling and referrals. • New accounts compliance with company requirements • Providing trading and market data to premium accounts and colleagues (internal blogging) • After-sale research and analysis • Dispute resolution services • Marketing of new products & services (Mobile App, & PhoneLot platform) • Strategic planning of further business development tradeZone events • Introduction and sales of participation in networking events to C-level management and owners of the blue chip companies (manufacturers, distributors, retail chains) • Identifying and preselecting the customers from gsmExchange database and other external sources as per requirements of participants • Cultivating the relationships with key accounts and potential customers for further cooperation • Event management (assistance with accommodation, catering, booth structuring & design) Key Skills: Sales & New Business Development, Reputation Management & Dispute Resolutions, Negotiations with C-Level management, Presentation, Lead Generation & Customer Relationship Management.

Lycamobile is the mobile virtual network operator (MVNO) which mainly specialises in the low-cost international phone calls & sms. The service is fully based on the interconnections between different telecom service providers around the world. The network is currently operating in 17 countries with the approximate revenue of 2.1 billion dollars (2013). Duties: • Management of Irish, Belgian, Italian, German, Danish, Norwegian and Swedish accounts. (More than 50 FMCG, Telecom & Online distributors & retailers, such as: Carrefour, IMM, Lekerland, Lyfra, Tmap, Totobit, Payzone, Goyada/former Cashcom, Targesystem, Telecor, CSQ, Musgraves, ADM Londis etc. Approximate monthly turnover – €20 million). Also, assisting in management of Swiss, Spanish, Portuguese & French customers when required. • Negotiation & preparation of the commercial proposals aimed to highlight the trade terms of the cooperation. • Supervision of the country managers during market launches (Norway, Denmark, Ireland); NPD & Product Testing support; Preparation of the supporting documentation (Contract & Promotional Requests; Handover Documents; Checklists). • Search of new distributors and sales agents (reached 80K end-users at the first year of Lycamobile Ireland launch). • Set up of the customer database and AML procedures for further submission of the reseller IDs. • Management of the internal documentation and set up of business procedures. • Coordination of the financial activities; Assistance to AP/AR departments; EDI support. • Implementation of the payment schemes, relocation of cash and debt collection. • Development and negotiation of the commission schemes in collaboration with senior management. • Monitoring of the suppliers and possible alternatives in order to decrease operational costs and other expenses. • Support and implementation of the promotional campaigns (eg. Bundle Schemes, Segment Marketing). • Capable of finding solutions for complex disputes and tasks. • Admin & sales team recruitment; introductory training and ongoing supervision of the team performance. Task allocation & restructuring for work load optimisation. Key Skills: Market Research & Development, Proposal Management, Customer Relationships, Determination of the business procedures, Financial Analysis, Staff Recruitment & Supervision, Multitasking & Prioritisation. Achievements: Well established relationships with wide range of customers including SME and large distributors within EMEA & CIS markets. Launch of Danish, Norwegian and Irish channels. Reached 80K of Irish end users in first year (currently 3.2% of market share).

Estia Ltd. was the full cycle marketing agency (currently liquidated) that provided consulting services to SME companies within FMCG segment. Core activities included marketing planning, event management and distribution services. Duties: • Search and development of the new accounts. • Development of the strategic relations with key and third-party partners. • Negotiations of the terms and strategies with clients. • Market environment and competitors’ analysis. • Conducting marketing research for further planning. o JNRR, JNLR, JNOR, TNS Worldpanel o Online Surveys, Google Analytics, Focus Groups, Sampling and other methods of primary research. • Development and implementation of the marketing campaigns; Lead generation & aftersales service. • Design of the brand standards and attributes. • Media planning and preparation of press releases. • Determination of campaign guidelines and schedules. • Design of the promo material. • Organisation and participation in major events aimed to create brand awareness. • Management and coordination of the promotional staff and activities. • Good knowledge of merchandising (Design and preparation of the POS; Negotiation on shelf stocking for visual accessibility). • Determination and management of the marketing budget. • East European and local media contacts. • Cooperation with Irish and East European mass media and agencies. Key Skills: Knowledge of FMCG distribution market. Structuring and moderation of the marketing research. Ability to analyse gathered data for further development and implementation of the campaigns. Knowledge of consumer behaviour patterns. Drafting agreements at different levels of cooperation. Good understanding of the tactical, operational and strategic functions of the Marketing Performance measurements and processes. Achievements: Promotional campaigns for Kalaschnikow Energy Drink (Swiss Company). Cross promotional activities with SKY Vodka. Representation of accounts at different events (i.e. Taste of Dublin). Distribution through Musgrave Group (Supervalue) and ethnic shops (Lithuanica, Samo Dobro). Management of the Eastern European Business Forum in collaboration with Dublin Institute of Technology.

• Monitoring and processing invoices for existing and new clients; • Maintaining vendor profiles and databases up-to-date; • Systematisation necessary files so financial activity can be reconciled; • Data entry on Sage MIS (Bank Book, General Ledger) and Microsoft Office (Access, Excel etc.) • Kept information current by monthly investigations • Reviewing reconciliation data • Verifying the content of financial documentation • Working with other departments if any additional development work is required • Coordinating the creation, testing and transmission of the files • Training and mentoring of the new staff Key skills: Basic skills of financial reporting; Ability to analyse and systemise sensitive data with high level of accuracy; Work with accounting systems

Digital Technology and Design, Web Design & UX development

Business Studies, Business Administration

IT, Webdesign & Multimedia Technologies