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Candidate
Female, 37 years, born on 5 August 1988
Saint Petersburg, metro station Prospekt Veteranov, not willing to relocate, prepared for business trips
Personal assistant
1 500 € in hand
Specializations:
- Interpreter
Employment: full time
Work schedule: full day
Work experience 19 years 3 months
June 2015 — currently
10 years 3 months
Helastel Ltd.
Personal assistant
Working in a fast paced environment, giving full administrative and secretarial support to a Managing Director.
Duties:
- Provide general secretarial / administration support. ;
- Organising external / internal meetings attending them and taking minutes. ;
- Liaising with other staff regulatory authorities, suppliers etc. ;
- Responsible for answering & screening telephone calls & face to face enquiries. ;
- Making appointments and arranging travel and accommodation.
- Raising purchase orders, expense claims and arranging invoices.
- Maintaining and enhancing the working environment of the new opened department.
- Dealing with incoming emails, faxes and post. ;
- Involved in recruitment, budgets & accounts, managing junior staff & HR issues. ;
June 2014 — June 2015
1 year 1 month
ESM GROUP Ltd.
General manager
Providing leadership and management to the business and fully responsible for the day- to-day running of the business. Focused on developing programmes that deliver efficiencies and playing a leading role in the mobilisation, development and implementation of robust operational processes.
Duties:
- Resolving contractual and commercial issues and disputes.
- Training and leading a team, providing discipline and performance feedback.
- Developing positive direct relationships with key business contacts.
- Scheduling workload to meet priorities and targets. ;
- Using automated computer systems to monitor stock control. ;
- Analyzing complex data and documentation. ;
- Involved in the recruitment and mentoring of new staff.
- Responsible for achieving all performance related targets.
- Ensuring that best practice is followed in safety, legality and quality of service.
- Assisting company accountants in the formulation of forecasts and budgets.
- Maintaining excellent relationships with clients and suppliers.
- Undertaking staff performance reviews. ;
December 2010 — June 2014
3 years 7 months
Sun City Engineering Ltd.
Project manager
Responsible for delivering projects against agreed scope, budget, schedule and customer expectations.
Doing this whilst supervising, directing and motivating teams of multi-discipline contractors and employees.
Duties:
- Monitoring project risks and scope creep to identify potential problems and proactively
identifying solutions to address them in advance.
- Escalating promptly any issues that may impact operations.
- Producing stage plans, highlight reports, risk logs, requests for change etc.
- Providing strategic direction during the implementation stages.
- Managing client expectations by ensuring the delivery of the highest quality service.
- Acting on client feedback.
- Monitoring staff and team performance. ;
April 2010 — September 2010
6 months
Bacchus restaurant
Restaurant manager
Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none. Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation.
Duties:
- Being highly visible and the face of this business. ;
- Ensuring the correct use of cleaning materials and equipment.
- Supervising the shifts of kitchen, waiting and cleaning staff.
- Meeting and greeting customers and organising table reservations.
- Advising customers on menu and wine choice. ;
- Recruiting, training, managing and developing a team. ;
February 2006 — October 2009
3 years 9 months
Saritas hotel
Administrator
A highly-organised administrator with proven management skills and lots of initiative. Able to deal with people at all levels and capable of ensuring the business runs like clockwork. Experience of organising and supervising of the administrative activities in a busy office environment, all within budget and to tight timescales.
Duties:
- Providing a high standard of service to customers. ;
- Printing and collating all paperwork required for the next working day.
- Rapidly responding to and resolving any administrative problems.
- Effectively & professionally answering the telephone and dealing with enquiries.
- Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.
- Logging information on calls received and maintaining detailed records.
- Organising the meeting rooms and overseeing visitor car parking.
- Typing letters, reports and other documents often of a sensitive and confidential
nature in corporate house style.
- Ensuring that the reception & meeting room areas are clean & welcoming. ;
- Scanning documents and updating internal systems. ;
- Archiving paper files (and co-ordinating off site filing resources).
- Booking meeting rooms and making suitable catering arrangements as requested.
- Processing and coordinating outgoing post. ;
June 2004 — August 2004
3 months
Architecture Ltd.
Office Assistant
A high achiever who is able to provide complex and diverse clerical support to office managers, secretary's and the reception team. Able to type, transcription, file management, schedule appointments, handle invoices and order office supplies.
Duties:
- Performing a variety of general office support duties.
- Running general errands for more senior members of staff.
- Editing documents for grammar and punctuation, etc. ;
- Reception duties such as greeting and looking after visitors. ;
- Scheduling appointments for senior managers. ;
- Assisting with internet searches. ;
- Answering the phone and dealing with enquiries. ;
- Making sure that the day-to-day office tasks are done properly. ;
- Collecting and distributing the post.
- Taking notes or minutes at meetings. ;
Driving experience
Driver's license category B
About me
AREAS OF EXPERTISE: marketing research, management procedures, project management, controlling budgets, on time delivery, business improvement, employee relations, forecasting & finance, customer facing, financial awareness.
PERSONAL SKILLS: culturally aware, respectful of others, never give up attitude, sociable, dealing calmly and professionally with challenging situations, able to identify, understand and give
priority to urgent issues, quickly picking up new skills & knowledge, excellent telephone manner, in-putting data accurately and efficiently.
Computer knowledge: Microsoft office, Corel Draw, Auto Cad, Outlook, Internet, 1С 8.2, Adobe Reader, lllustrator and others.
A highly motivated, confident individual with exceptional multi-tasking and organisational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors or senior managers. Possessing a proven ability to help managers to make the best use of their time by dealing with their secretarial and administrative tasks. Able to communicate and present confidently, clearly and expressively. Able to think laterally to create options and solutions.
Higher education
2014
Herzen State Pedagogical University of Russia
Management, State and municipal management
2005
Institute of Information Technology
Computer operator. Computer Graphics., Computer operator
2005
Institute of International Relations Center
Organization of Iinternational Co-operation in congress activities
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter